FREQUENTLY ASKED QUESTIONS
Does the weather affect the ability to shoot?
Yes. The equipment is filled with sensitive electronics. If there is rain or snow, we cannot fly the drone. Winds over 20 mph are very hard to fly in, mostly for highly stable video, but also for flight. Weather is usually predictable, and we have mobile access to weather radar and other forecasting tools. We will usually know and plan in advance if we have to delay the shoot by hours or by days.
Is the video downlink broadcast quality?
Yes. The images that we capture on the camera’s memory card are of the highest quality for use in all situations.
Do you carry a licence for flights?
Yes, all pilots hold a CAA approved licence.
Do you carry insurance for flights?
Yes. We are covered by Cover Drone insurance with 5 million GBP public and product liability.
Can you fly the drone at night?
Yes, our pilots hold CAA approved licence that allows them to fly the drones after dusk. Some of our most spectacular shots have been at night.
Can the client be on site?
Yes, and we encourage your involvement throughout. You don’t need to be on site if you do not wish to be once we agree to the site and video plan.
How much time is needed for set up?
We can be up and running in about 15 minutes. That gives us enough time for safety checks and for other pre-flight considerations. This is one of the biggest advantages of our kind of equipment over traditional aerial photography methods.
Can we see what’s being shot from the air?
Yes. Each drone has a video down-link that allows us to monitor what is being shot in real time. We can view this from the Ipad connected to the controllers. This allows the producer to direct the pilot to fly the drone to a particular spot and be able to rotate the camera to the exact angle to get the best shot. We can also immediately review and evaluate what has been shot once the drone lands. If we need to re-shoot, we just pop in a fresh battery and take it back up. Approvals can be given on the spot.
How long can you fly for?
The drones and cameras are all battery powered. Usually you can get 24 minutes of flight time, depending on weather conditions. That is more than enough time to get multiple shots while in the air. Battery changeover only takes a few minutes and we’re back up in the air. We come to the location with many fully-charged batteries. As long as we have access to a power outlet, we can keep our recharger running all day long and rotate batteries.
Will you fly over crowds of people?
No, it is illegally to fly over crowds of people. However you can fly with a 50 meter gap between the group of people and the drone. The presence of crowds will be a key factor in our safety assessment process.
Are there any flight heights or distance limits?
Yes. For safety, we only fly in line-of-sight, typically a radius of about 3000 feet. And we will not exceed a height of 400 feet. You will be delighted by how much you can see from 400 feet up. The drone contains fail-safe systems for automatically returning to base location should something to wrong in the air. We are restricted from flying certain areas, near airport and airline flight paths being an obvious example. Our drones are programmed with these exclusion zones and will not fly in one.
Can you operate from a moving vehicle?
Yes, and can even operate from a boat. we’ll need to bring separate driver for the vehicle so that the pilot can concentrate on safe flight manoeuvers.
How fast can the drone fly?
The drone can fly up to 60 miles per hour.
Can you control the camera from the ground?
Yes. We can adjust the tilt, pan and roll and see the image on the ground monitor, this can be done by the pilot or an additional camera operator.